Take all calls from travelers during their stay at the property
Coordinate check-in procedures with guests if requested
Schedule cleaning, repair and maintenance as needed
Walk through of property after guests have departed. Report any damage or loss
Weekly security walk of grounds and house/condo when not occupied to ensure property is secure is in order
A la Carte Services
Arrival Inspections and Weekly Inspections When Not Occupied:
Check internal temperature
Check for storm damage
Check for vandalism
Check for animal entrance
Check house perimeter
Confirm telephone service
Check electric breaker panel
Check mechanical room systems
Check refrigeration
Flush traps
Check spa and pools
Check hot water
Inspection of all rooms
Secure exterior access
Pick up mail, paper and any flyers on doors
Confirm that irrigation is working
Confirm lawn is maintained
Reset clocks
Confirm satellite / cable services
Open window treatments
Departure Inspections:
Remove perishable foods
Open shower doors/steam/sauna
Secure all windows
Lower or raise temperature in home (unless otherwise instructed)
Confirm housekeeper
Secure interior access
SERVICES (may include but are not limited to):
Greeter Service
Bar/food stocking
Pick up / delivery of owner vehicle to airport
Vehicle wash / and fill
Maid service
Trash pick-up
Vehicle tire change
Shipment acceptance
Pool / hot tub maintenance and service
Small household tasks
Services available for an additional charge:
Stock basic food items (from client’s list)
Bicycle Rentals
Island Concierge Services
Island Concierge Services is a full service concierge and personal assistant service with 20+ years in the industry and located on the historic island of Galveston, Texas. We offer a wide variety of personalized services to help maximize your free time and create balance in your life.
We have a can-do attitude and a no nonsense approach to business. No task is too big or too small.Our attention to detail, incomparable personal service and positive attitude make us a leader in the industry.
Our relationships, insider knowledge and industry exposure enable us to deliver the unattainable, 24 hours a day, 365 days a year.